₹42L demand dropped to nil
Case Study · Healthcare · Zero defaults across 9 states, 18 months running
Multi-state payroll moved to zero statutory defaults
PF, ESIC, professional tax and TDS were handled locally at each unit, producing recurring late remittances and notices. A single tracked workflow replaced nine local processes.
0
Statutory defaults since go-live
18
Months of clean record
9
States on one workflow
-63%
Payroll query volume
The situation
- Each unit computed and remitted independently, with no central visibility.
- Professional tax rates and due dates varied by state and were applied inconsistently.
- Notices surfaced only when a demand letter reached the head office.
What we did
- Mapped every applicable registration, rate and due date by state and unit.
- Centralised computation with a locked payroll input cut-off and a maker-checker review.
- Built a remittance tracker with challan evidence stored against each obligation.
- Set an exception dashboard reviewed by the finance controller each cycle.
Measured outcome
- No statutory default recorded in the eighteen months since go-live.
- Employee payroll queries fell 63 per cent after the input discipline was fixed.
- Every remittance now has retrievable challan evidence within one search.
Governance shift
Payroll compliance became one owned, evidenced workflow instead of nine local habits.
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